Last updated: September, 2024

Privacy Policy

At BingBong Services Inc. ("BingBong Services"), we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.

1. Information We Collect

We collect the following personal information from you when you book services or interact with our platform:

• Name
• Address
• Phone number
• Email
• Location (if provided during bookings)
• Service feedback

Payment Information: While we process payments through our third-party payment provider, Stripe, we do not have access to your credit card information.

2. How We Use Your Information

The information we collect is used to:

• Process and manage bookings
• Communicate with you regarding your services or inquiries
• Deliver the services you requested
• Send promotional offers, discounts, and loyalty rewards (you may opt-out at any time)
• Improve our services and customer experience based on feedback

3. Third-Party Services

We use third-party providers to handle specific aspects of our business:

• Payments: Stripe processes all payment transactions securely. We do not store or access your credit card information.
• Bookings: Miocommerce manages our booking system, and your booking details are securely processed through their platform.
• Communication: We use Twilio to send text messages related to booking confirmations, updates, and customer service.

These third parties have their own privacy practices, and we ensure they comply with data protection standards.

4. Data Sharing

We do not share your personal information with marketing agencies, business partners, or any other third parties except for the necessary service providers mentioned above. However, we may be required to share your information in the event of legal obligations, such as responding to subpoenas or other legal processes.

5. Data Security

We take the security of your information seriously. Our website is protected by SSL encryption, ensuring your data is transmitted securely. While we manage some aspects of security, our third-party service providers (Stripe, Miocommerce, and Twilio) handle and secure your data with industry-standard measures.

6. Cookies and Tracking Technologies

We use analytics cookies to gather information about how you use our website, which helps us improve our services. These cookies track visitor usage patterns but do not collect personally identifiable information. You may disable cookies in your browser settings if you wish.

7. Data Retention

Your personal data is retained as necessary to fulfill the purposes for which it was collected. However, data managed by third-party providers, such as Stripe and Miocommerce, can be deleted by contacting them directly to request account deletion.

8. User Rights

We comply with all applicable data protection laws, and you have the right to:

• Access the personal data we have collected
• Request correction or updates to your information
• Request the deletion of your data from our systems (subject to third-party provider policies)

If you would like to exercise any of these rights, please contact us at the details provided below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically to stay informed.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

• Email: [email protected]
• Phone: (646) 481-5007